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432 pages, Kindle Edition
First published November 16, 2010
On a 2009 visit to Shanghai, Barack Obama was all too happy to extol the virtues of the Internet, saying that "the more freely information flows, the stronger society becomes, because the citizens of countries around the world can hold their own governments accountable. They can begin to think for themselves. That generates new ideas. It encourages creativity." In contrast, when he spoke to the graduates of Hampton University in Virginia less than six months later, Obama communicated almost an entirely different message, complaining about “a 24/7 media environment that bombards us with all kinds of content and exposes us to all kinds of arguments, some of which we don’t always rank that high on the truth meter. . . . With iPods and iPads and Xboxes and Playstations . . . information becomes a distraction, a diversion, a form of entertainment, rather than a tool of empowerment, rather than the means of emancipation.�
[Raymond] Williams worried that placing technology at the center of our intellectual analysis is bound to make us view that what we have traditionally understood as a problem of politics, with its complex and uneasy questions of ethics and morality, as instead a problem of technology, either eliminating or obfuscating all the unresolved philosophical dilemmas. . . . [T]echnical determinism also prevents us from acknowledging what is political about technology itself (the kind of practices and outcomes it tends to favor), as its more immediately observable features usually occupy the lion’s share of the public’s attention, making it difficult to assess its other, more pernicious features.
The brevity of the telegraph’s messages didn’t sit well with many literary intellectuals either; it may have opened access to more sources of information, but it also made public discourse much shallower. In 1889, the Spectator, one of the empire’s finest publications, chided the telegraph for causing “a vast diffusion of what is called ‘news,� the recording of every event, and especially of every crime, everywhere without perceptible interval of time. The constant diffusion of statements in snippets...must in the end, one would think, deteriorate the intelligence of all to whom the telegraph appeal.�It’s in spotting the exceptionalism that The Net Delusion does it most subtle and finest work. The Internet, the “American� internet, is often touted as a tool of disdain—used by the dregs of society—to bandy about wretched opinions, pointless gossip, and non-stop distraction. The caricature of the prototypical internet user has spawned a thousand memes—what they all have in common is a supreme lack of self-awareness; the internet isn’t a special club for the lonely and the broken, and the toxic self-destruction splashed across the Internet in an attempt to portray all Internet users negatively from other users on the Internet is deluded.
It’s only Americans and Europeans Google is presumed to be making stupid; for everyone else, it’s presumed to be a tool of enlightenment. While many in the West concede that the Internet has not solved and may have only aggravated many negative aspects of political culture—consider the rise of the “death panels�-kind of discourse—they are the first to proclaim that when it comes to authoritarian states, the Internet enables their citizens to see through the propaganda.This internet exceptionalism—Orientalism in the digital age—does have an impact, conceptually:
The carefree way in which Western policymakers are beginning to throw around metaphors like “virtual walls� or “information curtains� is disturbing. Not only do such metaphors play up only certain aspects of the “Internet freedom� challenge (for example, the difficulty of sending critical messages into the target country), they also downplay other aspects (the fact that the Web can be used by the very government of the target country for the purposes of surveillance or propaganda).
Any information-centric account of the end of the Cold War is bound to prioritize the role of its users—dissidents, ordinary protesters, NGOs—and downplay the role played by structural, historical factors—the unbearable foreign debt accumulated by many Central European countries, the slowing down of the Soviet economy, the inability of the Warsaw Pact to compete with NATO....but if it turns out that the dissidents did not play much of a role in toppling communism, then the popular expectations about the new generation of Internet revolutions may be overblown as well.The conflation of “net neutrality� with “Internet Freedom� furthers the international confusion of what direction, exactly, the Internet is headed, be it through government intervention, government control, or human impulse. That much of the modern Internet is built from American technology does not help refute the image that rather than "neutrality" or "freedom," internet access represents American imperialism, expansion; cyber-global Manifest Destiny. "Even though Google does not publicize this widely, Keyhole, the predecessor to Google Earth, which Google bought in 2005, was funded through In-Q-Tel, which is the CIA’s for-profit investment arm. That Google Earth is somehow a CIA-funded vehicle for destroying the world is a recurring theme in rare comments given by those working in security agencies of other countries." The perception, however untrue, of being painted as American agents is just as damaging for dissidents in authoritarian regimes. When—as the international article from Reuters stated�"The U.S. State Department said on Tuesday it had contacted the social networking service Twitter to urge it to delay a planned upgrade that would have cut daytime service to Iranians who are disputing their election," it's hard to avoid the specter of undue influence of idealism in "neutral" corporations.
Moeed Ahmad, director of new media for Al-Jazeera, stated that fact-checking by his channel during the protests could confirm only sixty active Twitter accounts in Tehran, a number that fell to six once the Iranian authorities cracked down on online communications. This is not to understate the overall prominence of Iran-related news on Twitter in the first week of protests...it’s just that the vast majority of them were not authored or retweeted by those in Iran.Twitter's impact was less for Iranians who were disputing the elections and more for Westerners congratulating themselves on push-button digital activism. The Internet isn’t a targeted samizdat, and a political message will likely only find those already predisposed to political action. With the internet comes entertainment:
[Researchers] found that those East German youth who could receive Western television were, overall, more satisfied and content with the regime; the ones who could not receive Western television were much more politicized, more critical of the regime, and, most interestingly, more likely to apply for exit visas. Thus, they wrote, “in an ironic twist for Marxism, capitalist television seems to have performed the same narcotizing function in communist East Germany that Karl Marx had attributed to religious beliefs in capitalism societies when he condemned religion as ‘opium of the people.’�If popular opinion is taken as true, Western Democracies a depicted as effective governmental forms while their constituents are moronic, mouthbreathing basement dwellers who are incapable of parsing truth from propaganda, grown slothful and stupid on Huxleian bacchanalian excess. Totalitarian and Authoritarian governments are plodding, bumbling bloated corpses ready to fall, leading a driven and austere population, each and every one ready to give their freedom, lives, and family for the chance to blog their opinions and vote.
From the government’s perspective, it’s far better to keep young Russians away from politics altogether, having them consume funny videos on Russia’s own version of YouTube, RuTube (owned by Gazprom, the country’s state-owned energy behemoth), or on Russia.ru, where they might be exposed to a rare ideological message as well. Many Russians are happy to comply, not least because of the high quality of such online distractions. The Russian authorities may be onto something here: The most effective system of Internet control is not the one that has the most sophisticated and draconian system of censorship, but the one that has no need of censorship whatsoever.The Internet is being treated like an analogue of the physical world when it suits the narrative to do so, and a unique location—cyberspace—the remainder of the time. It is treated like the communications tool that it is almost never.
Nations are now arguing about whether Google Earth Renders their borders in accordance with their wishes. Syria and Israel continue battling about how the contested Golan Heights territory should be listed in Facebook’s drop-down menus. Indian and Pakistan bloggers have been competing to mark parts of the contested territory of Kashmir as belonging to either of the two countries on Google Maps.It seems more likely that the Internet will not dissolve nations and boundaries but further emphasis sects, enclaves, niches, or groups of like-minded individuals—confirmation bias, justification, and propaganda, coupled with the uncoupling of distance to time, will allow self-selection and group identity across an international landscape.
Tweets will not dissolve all of our national, cultural, and religious differences; they may actually accentuate them. The cyber-utopian belief that the Internet would turn us into uber-tolerant citizens of the world, all too eager to put our vile prejudices on hold and open up our minds to what we see on our monitors, has proved to be unfounded. In most cases, the only people who still believe in the ideal of an electronic global village are those who would have become tolerant cosmopolitans even without the Internet: the globe-trotting intellectual elite.
In 2009 police in Azerbaijan reprimanded forty-three people who voted for an Armenian performer (Armenia and Azerbaijan are at war over the disputed Nagorno-Karabach territory) in the popular Eurovision contest, summoning some of them to police headquarters, where they were accused of undermining national security, and forced to write official explanations. The votes were cast by SMS.