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Talking Them Through: Crisis Communications with the Emotionally Disturbed and Mentally Ill

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Drawing on extensive experience with unstable, violent, intoxicated and mentally ill people, former Corrections Sergeant Rory Miller delivers a street-level guide to building rapport, taking command and avoiding force.(from Amazon.com)

78 pages, Kindle Edition

First published January 25, 2012

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74 people want to read

About the author

Rory Miller

60Ìýbooks128Ìýfollowers
Sergeant Rory Miller is a corrections officer, a martial artist, and an instructor in both of those areas.


Librarian Note: There is more than one author in the GoodReads database with this name.

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Displaying 1 - 2 of 2 reviews
Profile Image for Eric Plume.
AuthorÌý4 books107 followers
March 1, 2017
In all, this was a decent manual for dealing with mentally disturbed people. My girlfriend is a caregiver for developmentally disabled individuals and she had her own thoughts on what Miller had to say. Not all of it was positive. We had some discussions. ;)

According to her, some of what Miller says is outdated and some of it is inaccurate, but she agrees with me that the basic idea (talk to a mentally disturbed person like a person ) is a good one. This was also written from the perspective of someone who could use force if necessary (Miller was a corrections officer for 17 years), so that colors his narrative in a lot of ways.

Anyhow, if you want a good review of how mentally disturbed people are handled in American jails, this is your book. It's also a great reference piece for writers.
Profile Image for Rob.
48 reviews2 followers
November 19, 2017
Covers a lot of ground

Sgt. Miller gives several in depth examples, strongly emphasizing his key points in a cohesive manner. Definitely worth reading for those who have trouble understanding how to work with people who suffer psychological impairments. The information gives a helpful, cogent, and flexible template from which to work from.
Displaying 1 - 2 of 2 reviews

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