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Turning Tables

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Erin Edwards is an up-and-coming marketing exec who frequents New York’s hippest eateries—until the tables are turned. Now, newly unemployed, Erin only has days to transform herself into a first-class server at Roulette, one of Manhattan’s top restaurants. Can she make it in a world where survival is all about...

But life behind the apron is even worse than Erin imagined—within days she finds herself in hot water with Roulette’s egomaniacal celebrity chef and the owner’s outrageous wife. And then there’s the surly, dismissive clientele—all but Daniel Fratelli, the flirtatious TV news producer who may just be as nice as he seems. Determined not to crack under pressure, Erin sets out to master the art of waitressing—becoming part shrink, part slave, and part foie gras pusher. It seems like she’ll be hustling for that twenty percent for the rest of her life, until her quirky best friend comes up with the perfect recipe for success—or a second course of disaster.

In this smart, sexy, and wickedly observant novel, identical twins and onetime real-life waitresses Heather and Rose MacDowell bring a deliciously tart verisimilitude to this story of a young woman’s adventures at Manhattan’s most exclusive new haunt.

324 pages, Hardcover

First published January 1, 2008

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Rose MacDowell

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5 stars
67 (7%)
4 stars
231 (27%)
3 stars
391 (46%)
2 stars
130 (15%)
1 star
31 (3%)
Displaying 1 - 30 of 138 reviews
Profile Image for Britt.
359 reviews47 followers
March 17, 2016
Turning Tables is one of those books that I've had on my bookshelf for literally 5 years. It's one that I randomly found at the thrift store, saw it was about working in a restaurant, bought it and never picked it up again until a few days ago. I'm glad that I actually gave this book a chance because it was quite enjoyable. I've been working in the restaurant industry as a server for 8 years now and I can tell you that this book is spot on with it's accuracy of what it's like working at one. It's tedious, exhausting and overwhelming. You have to deal with psychotic managers, angry chefs and irritable and nasty customers on a regular basis, yet keep a smile and a positive attitude on constantly.

In this novel, we meet employees of a high end restaurant, Roulette, in Manhattan. We follow our main character, Erin, through her journey of learning the ropes of serving, but also trying to get her life back together after losing her job at a big firm and the possibility of falling in love.

Though the dialogue was a little dry, I enjoyed just being in the environment of the high-end restaurant world. We were introduced to a variety of different characters, being employees, managers, family members and customers. My favorite character was definitely Cato, who worked and trained Erin at Cato. He absolutely made this book for me with his charm and humor. The head chef of Roulette, Carl Corbett, was without a doubt my least favorite character, but he was written to be that way. He has little redeeming qualities towards the end of the novel, but overall, he's just a nasty guy with a horrible, egotistical personality.

How the relationships were played out in the novel didn't work with me at all. I didn't feel any connection towards Daniel, and even less so with Phil. I didn't mind them as characters, though Phil was kind of a dick, but I didn't like them as love interests. That part of the story line was a dud for me, which is okay.

I really enjoyed the accuracy and the atmosphere surrounding the novel. Erin was a decent main character to follow, and enjoyable side characters as well. It was a very fast paced book with constantly different scenarios going on. If you're looking for a nice romance instead, I wouldn't recommend this. However, I would definitely recommend this book for someone who has worked or is working in the service industry. Or honestly, just someone who enjoys reading about someone who is trying to build their life back up again.
293 reviews
April 24, 2022
A fun and easy read. A young woman gets a job waiting tables at a fancy New York restaurant. A lot of flirting and back stabbing going on by wait staff and kitchen staff too. I learned about what it actually takes to be a good waitress and thus, the tips are pretty big. In the end, she goes back to her career, but as her own boss. She will be able to promote small businesses and charities, now that she has learned to promote herself. She also gets the good guy in the end, and she gets a Jack Russell Terrier that needs a home!
Profile Image for Becky Benishek.
Author12 books50 followers
February 15, 2017
What an enjoyable read this was! Perfect balance of whimsy, characterization, and setting. The fact that this book is based on more than a touch of actual waitstaff experiences by the MacDowell sisters gives it that final touch of delightful realism.
Profile Image for Christina.
209 reviews93 followers
September 21, 2008
An amusing and entertaining novel, however the relationships fell a little flat on me. I found there was no connection between Erin and Phil, Erin and Daniel... there was no basis, no believability, just another subplot or two to spice up the story. The best friend was more of a filler than anything else - just a character brought in to get the ball rolling again, and then forgotten for another 200 pages. Not so best-friendly after all.

That aside, I loved the restaurant characters. They were fleshed out, lively people. They are what kept me coming back for more (as well as the few adorable little scenes between Erin and Daniel - few and far between as they were).

Over all, I'd recommend if you just need something light and funny to read over the weekend. I finished it in a day so it clearly wasn't too bad! I really did enjoy it.
Profile Image for Marissa Valdez.
3 reviews1 follower
June 15, 2009
A fun quick read for anyone who has worked in the service industry. Specially those who have worked for overzealous Italian restaurateurs. I have worked for a male version of Gina's character and her portrayal was pretty spot on. Having spent the last 6 years of my life waiting tables in small upscale restaurants the characters are easy to relate to.

If you are looking for a quick read with insight to the life of a food server this book did a pretty good job of capturing it.
Profile Image for Mathis Bailey.
Author3 books73 followers
May 8, 2018
It was okay. The plot felt flat. I kept waiting for something to happen. But the story just went around in circles. I wanted to give up within the first 1oo pages, but I decided to finish it since it was the only foodie book lying around. The food descriptions were nice though. The main character was borderline annoying. I didn't like how she let everyone run over her. So, I guess one can say this is a self-discovery read.

The story is about a 28 yr old woman who gets laid off from her corporate job and ends up waitressing at this posh NYC restaurant serving cocktails and gourmet entrees. Meanwhile, she meets these unscrupulous characters who tries to bring her down.

I'll say if you're a foodie and adores chit lit...give it a go. Don't expect a lot from the premise though. The romance was blah. The writing is fun and light, which I liked.

If you like novels like Sweetbitter or Food Whore...you will enjoy this culinary read. 2.5 stars
Profile Image for Sue.
1,484 reviews5 followers
January 21, 2018
I just watched a talk show that covered the topic of waiters and how difficult their jobs are. The pay disparity was the focus of the piece and I had this book waiting to be read which I thought might be timely.

Well written and enjoyable and a real eye opener. First of all I am shocked that people have the kind of money that lets them blow $500 on a meal. Second of all I am startled that in a restaurant charging those prices that waiters actually make okay money because of tips. Unfortunately I live in an area of the country where waiters might consider $50 a big tip night.

I enjoyed reading about the behind the scenes stuff that takes place before, during and after business hours.
Profile Image for Bae Patricia.
40 reviews
June 21, 2024
� FIRST IMPRESSION � It gave me the impression of a "Sophie Kinsella" vibe, which it had, but it had its own flair. Definitely a nice and light read, but also relatable in terms of life decisions + the struggles of having a mediocre job.

� REVIEW � I was expecting it to be all witty and funny based on the cover, but it turned out to give more life advice and be enlightening. It was also relatable in the sense that you have to wear your big girl pants and toughen it up when the situation calls for it. It's equal parts hilarious and emotional to read. Overall, it's a relaxing book to read at night without any heavy parts to analyze.

� BOOKISH AFTERTHOUGHT � Now I'm really intrigued to read more books from Heather & Rose MacDowell. I have no lengthy afterthought about this. It's a good book - period.
229 reviews
August 21, 2019
I needed a mindless read after finishing the Harry Potter books. This was a fast read and very relatable to anyone who has ever been a server. The book sort of stalled and went another direction 3/4 of the way through and I didn’t feel the storylines were very wrapped up with the owner and chef of the restaurant and the main character? Overall, easy and fast read - but the ending sort of stalled. 2.5
Profile Image for Tamara Van dishoeck.
1,356 reviews7 followers
October 16, 2022
Erin is op zoek naar werk en kan met hulp beginnen als serveerster bij een toprestaurant alleen ze heeft totaal geen ervaring. al snel valt ze door de mand bij een van haar collega's maar met zijn hulp wordt ze steeds beter in haar werk. maar dan is er die grote culinaire recensent die er voor zorgt dat alles mis gaat en is er ook nog een vaste klant die ze wel heel leuk vindt. een grappig boek maar ook romantisch en weet zeker dat dat soort werk niks voor mij is. erg genoten van dit boek.
Profile Image for Lois Baron.
1,197 reviews11 followers
January 4, 2025
The selling point is learning some shenanigans that take place among the waiters, chefs, table runners, owners, and vendors in restaurants from the point of view of someone thrown into the deep in at a high-end Manhattan restaurant. Aside from that, there's a little romance--but I didn't feel it. Our protagonist, Erin, lacks a goal and doesn't grow much as a person. Although she does learn to love a dog, which is something.

The writing is good, but the story lacks depth.
Profile Image for Barbara Dover.
217 reviews1 follower
April 19, 2020
Waiting tables in a hip NYC restaurant for a downsized marketing exec provides life lessons beyond tips. Funny tale about the restaurant industry and its hierarchy.
9 reviews
March 18, 2021
Loved it, especially because I know first hand about the experiences. A must read for anyone who has been/is a server!!
19 reviews
June 25, 2023
Fun and light read, perfect for a summer day at the lake. Provided a peek at the tough restaurant business.
Profile Image for Jill Erickson.
76 reviews
April 30, 2024
Fluffy, but not insulting, tale about the crazy antics of the restaurant industry. Cute!
9 reviews
August 14, 2024
This book really hits if you’ve waited tables, probably not if you haven’t. 🤷🏽‍♀�
Profile Image for Jessica.
114 reviews9 followers
December 6, 2020
Super fun read. I think I enjoyed it more than most people because I’ve worked in the industry for a very long time. The authors definitely got the personalities of restaurant employees/chefs/owners right on the money. Really enjoyed this ⭐️⭐️⭐️⭐️
Profile Image for Everyle.
96 reviews1 follower
April 13, 2019
Erin Edward traci posadę w jednej z prestiżowych firm marketingowych. Zdesperowana, postanawia przyjąć pracę w postaci kelnerki, którą załatwił jej ojciec po znajomościach. Przekonana, że nikt nie dostrzeże jej braku niechęci i zerowego doświadczenia, trafia do jednej z najbardziej ekskluzywnych restauracji na Manhattanie. Tam wszystko okazuje się zgoła inne od tego co sobie wyobrażała. Właścicielką jest rozhisteryzowana Włoszka, szef kuchni traktuje swoich podwładnych niczym generał w wojsku, a kelnerowanie to coś więcej niż tylko przyjmowanie zamówień i roznoszenie jedzenia.
Sama nie wiem co mnie podkusiło kilka temu, żeby kupić "Kelnerkę na Manhattanie" bo nic mi nie mówił tytuł ani autorka. I po przeczytaniu jakoś niespecjalnie mnie to dziwi. Bowiem jest to jedna z tych przeciętnych książek, które szybko giną w natłoku innych. Do szybkiego przeczytania i jeszcze szybszego zapomnienia. Blurb obiecywał mi pełną humoru historii, ale jak to często bywa z blurbami, po prostu bezczelnie mnie okłamał. Nie zaśmiałam się ani razu, a raczej wywracałam oczami z powodu głupoty bohaterki. Bo Erin Edward jest po prostu postacią, którą ciężko polubić. Potrafię zrozumieć, że praca kelnerki to nie był szczyt jej marzeń, ale jej całkowita odporność na przyswajanie podstawowej wiedzy, którą dzielą się z nią inni, chcąc jej po prostu pomóc odnaleźć się w nowej roli, wołała o pomstę do nieba. A potem wielce zdziwiona, że chcą jej się jak najszybciej stamtąd pozbyć. Kto by chciał takiego pracownika, który ma totalnie gdzieś to co robi i nie wykaraska z siebie nawet trochę entuzjazmu? No właśnie. Oprócz zmagań głównej bohaterki z zawirowaniami zawodowymi, mamy jeszcze zupełnie jałowy i nie wzbudzający żadnych emocji wątek romantyczny pomiędzy Erin a bogatym ( a jakże!) producentem Danielem, którego poznaje w restauracji.
"Kelnerka na Manhattanie" nie nawet żadnego punktu kulminacyjnego ani puenty. Odniosłam wrażenie, że główna bohaterka nie wyciągnęła żadnych wniosków ze swoich problemów, a szkoła życia, którą dali jej w restauracji, spłynęła po niej jak woda po kaczce. Nie warto zaprzątać tą książką głowy, ja zabrałam się za nią tylko dlatego, że obiecałam sobie, że przeczytam wszystko, co długo zalega mi na półkach.

Po więcej, zapraszam tutaj:
Profile Image for Marc.
Author9 books59 followers
June 10, 2011
I'm of two minds when it comes to Turning Tables. As a book about restaurants, it's very good. As a chick-lit book, it's all right.

I used to work at a place that had a restaurant as a part of it. I had to deal with my co-workers and people over there many times and go in the kitchen so I know how it is. While I never worked in the restaurant, I knew some of the things that took place there. That's all captured perfectly. If you want to know what's it like to work in a restaurant, read this book. However, that's not why I bought this book.

I bought Turning Tables because I wanted some good chick-lit. While the premise of chick-lit books are relatively the same, this one isn't as tight as some of the others I've read. It focuses far too much on the restaurant part. Because of that, there's a huge cast, which sometimes makes it confusing at times. But there are two major problems I have other than that.

There's a love interest, but it takes far too long for him to show up. When he does show up, he's sparingly in the book. While it's probably more accurate than more chick-lit books, he still should have been in the book more.

My second problem is that Erin's a very weak person. She's a push over the entire book except for the last few pages. I like chick-lit books because of their coming of age story but I wish her character growth was more gradual or subtle. It felt very jarring at the end.

Turning Tables was all right, but I really wish the portion of restaurant to life ratio was flipped.
Profile Image for Gail.
Author9 books44 followers
April 11, 2009
It's a familiar story: Erin Edwards is "downsized" from her marketing firm and without a job for months. A friend of the family puts in a good word for her at Roulette, a very upscale Manhattan eatery. Brazening through a concocted resume, she shows up to part of the wait-staff. Part slavery, part humiliation, part intuitive sales counselor, she is both adopted and reviled by the various chefs, waiters, bar tenders, and regular customers. The tips are exceptionally good and she continues to learn while screwing up, while screwing one of the cooks, and falling in love with a customer. This book is full of wry comments, engaging and endearing characters, and one feisty old dog. Erin finds her own way and does find what she wants and loves.

It may be a familiar story but it's well-told, funny, wry, and hopeful. I recommend it as well-written, fun, and a good read. I hope the authors write more!
Profile Image for Sarah.
348 reviews43 followers
June 21, 2008
During my ill-fated but lucrative time at Gratzi (during which I wore exactly the uniform depicted on the cover, by the by), I had many of the experiences depicted in this book, including strangely difficult and complicated sidework, a preposterous chef and yet more preposterous manager, and a weird symbiotic relationship with a gay uberwaiter who was constantly baffled by my ineptitude but nonetheless extremely gossipy and supportive. However, I didn't ever have sex with a hot prep cook in the basement, much less compel an extremely wealthy and cute regular with a dog to leave his girlfriend for me. Because of this obvious inaccuracy, I'd give the book (and perhaps the universe) two stars; however, it gets an extra one for obviously basing Cato, the uberwaiter, on Kaine from Season Three of Project Runway.
1,023 reviews5 followers
February 8, 2016
Between 2.5 and 3 stars, so I'll round up on this one.

Who hasn't worked in the food service industry? I mean, even if you did it for a week and quit or something, which means you get how draining it is so much so that you couldn't do it. I did it for years, and the Macdowells have it spot-on, at least for some restaurants. Cut-throat to the point where you think: Hello, isn't it just food?; ridiculous hours for who knows how much money. Every shift is an adventure, and they've captured that here. I enjoyed Erin's transformation and Cato's mentoring. Cato definitely made the book. The Macdowells caught the balance of workers, too: dedicated lifers and waiting-for-my-break temps (or so they think). Rocket the dog...gotta like someone dedicated to her pet! Honestly, I think the book could have survived without Phil or Daniel, but that's MHO. Quick afternoon read.
Profile Image for Kay.
41 reviews1 follower
March 29, 2008
I don't know what made me keep reading this book to the end. Never having been a waitress, I had no experience that would allow me to compare my working life with Erin's. But if waiting tables is anything like waitressing at the Roulette, I'm glad I never worked in a restaurant. Except for a very few, the staff were unfriendly, mean-spirited, unhelpful,just plain miserable -- even more so than some of the ungrateful, surly clientele. Maybe I continued to read in the hope that Erin would wise up and tell the egomaniacal chef and the restaurant owner to take a long walk off a short pier. Unfortunately, it took 313 pages for her to wise up and by then, there were only 11 more pages to read.
Profile Image for Martha Wewer.
61 reviews5 followers
July 28, 2008
Okay so I read 2 books about waiting tables back to back. This one really struck close to home because I have been an over-educated waiter and bartender. I also have worked for people who think they can treat you badly, talk to you like you are stupid and still expect you to work hard for THEIR business. It's amazing. Anyway, this book was very smart, very funny and very true to form as to what the restaurant business is like. Yes, you get addicted to the money and no, there is nothing glamorous about staying up all night cleaning the walk-in. Tip your servers well, people, because you do not want to come back in the next life as a waiter/server/busboy/bartender. It's hard, hard work.
Profile Image for Melissa.
134 reviews4 followers
August 20, 2010
Maybe you've read this one before...

Could have been called Devil Eats Prada or Waitress Diaries or Waitress in the Fast Lane or Twin Entrees of Manhattan.

Story is annoyingly familiar. Young gal about town is sidetracked from a fabulous career in Gotham, takes job of lesser esteem for sake of paying bills. Unbeknownst to her, she has just sold her soul to devil in disguise. Gal scrambles for her dignity as she attempts in vain to please people around her. Finds temptation on side, has not-so-discreet affair. Comforting appearance by wizened authority figure. Grows a pair, leaves job for something more worthwhile, hears through grapevine devil gets comeuppance, lives happily ever after as a wiser, stronger person.

Just another version of "take this job and shove it."
Displaying 1 - 30 of 138 reviews

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