Denise's Updates en-US Wed, 07 May 2025 02:29:35 -0700 60 Denise's Updates 144 41 /images/layout/goodreads_logo_144.jpg AuthorBlogPost25735179 Wed, 07 May 2025 02:29:35 -0700 <![CDATA[Denise Lee Yohn wrote a blog post: Beyond Data, Tech, and Tools: The Human Skills Every CX Leader Needs Now]]> /author_blog_posts/25735179-beyond-data-tech-and-tools-the-human-skills-every-cx-leader-needs-now