Workplaces are changing. Strategies for building relationships and preventing conflict are gaining importance. The government's plan to repeal the statutory grievance and disciplinary process has opened the way for organisations to embrace mediation in the workplace. You should read this guide book to learn more How you can save time and money using conflict resolutions strategies. How people management tools can reduce the impact of the financial crisis and the credit crunch. How to implement mediation at your place of work. Ideal for line managers, HR professionals trade union representatives, mediators and employment lawyers. This book describes the benefits and practice of using mediation as a tool for conflict resolution among teams, between colleagues and companies in the business world.