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232 pages, ebook
First published January 1, 2009
When I was sitting down talking about my performance review (over the phone) with my beloved manager, I muted my phone when she said “presence.� I didn’t want the laugh to be audible. I wondered if she could hear the half-grimace and half-smile that I couldn’t wipe from my lips for the rest of our conversation. (...) Most of us who were willing to share our feelings disliked this manager. She did little to command respect, so it wasn’t much of a surprise.When suggesting developers should better understand the business they work for (something I wholeheartedly agree with), I also felt like the author meant well but the wording was just not great:
Nonprogrammers are, on the average, as intelligent as programmers. (That is to say that most of them aren’t very intelligent, but a few of them really are.) Chances are high that your customer is just as smart as you but just doesn’t happen to know how to program a computer. That’s OK.Yes. I can't imagine what kind of audience the author had in mind to write something that obvious, and even slightly insulting.