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But most important, it’s about the change coming in every life as we witness the most transformative wave of technology yet—one that will include artificial intelligence, mixed reality, and quantum computing. It’s about how people, organizations, and societies can and must transform—hit refresh—in their persistent quest for new energy, new ideas, relevance, and renewal.
Leadership means making choices and then rallying the team around those choices.
Partnering is too often seen as a zero-sum game—whatever is gained by one participant is lost by another. I don’t see it that way. When done right, partnering grows the pie for everyone—for customers, yes, but also for each of the partners.
In an engaging TED talk, the British conductor Charles Hazelwood describes the critical importance of trust in leading an orchestra. A conductor’s instrument, of course, is the orchestra itself, and so when he raises the wand, he has to trust that the musicians will respond, and the musicians have to trust that he will create a collective environment within which each can do his or her best work.
