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There have always been arguments showing that free will is an illusion, some based on hard physics, others based on pure logic. Most people agree these arguments are irrefutable, but no one ever really accepts the conclusion. The experience of having free will is too powerful for an argument to overrule.
Literacy encourages a culture to place more value on documentation and less on subjective experience, and overall I think the positives outweigh the negatives. Written records are vulnerable to every kind of error, and their interpretation is subject to change, but at least the words on the page remain fixed, and there is real merit in that.