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“To understand how you are percieved by others, ask:

1. What’s the general perception of me?
2. What could I do differently that would have the greatest impact on my success?

Depending on the person, you’ll hear responses ranging from eye-opening and helpful to vague and confusing. If the person is uncomfortable, they may rely on job- or project-specific feedback. In that case, clarify:
I appreciate that feedback. May I go up a level now and ask about the general perception of me as a leader/colleague/person?

Manage your reaction. Resist the temptation to explain yourself, defend your actions, or reveal disappointment. Your interviewees will be looking to see what effect their feedback has on you in real time. The quality of your feedback will only be as good as your ability to remain comfortable while receiving it. Ask for details or examples if you need them. And end with a sincere thank-you.”

Susan David, Self-Awareness
tags: feedback
Read more quotes from Susan David


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This Quote Is From

Self-Awareness (HBR Emotional Intelligence Series) Self-Awareness by Harvard Business Review
723 ratings, average rating, 62 reviews

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