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What a completely over-rated book. I suspect this made the top 20 best-ever booklist that led me to it on the basis that the title sounds good, like something a knowledgeable business person should advocate. Bossidy has earned the right to write on this topic, but the story lacks any sense of instructive meat. It's really more suited to a motivational speech or a Tom Peters interview. Reading 250+ pages was painful. Some business books are thoughtful; others make me really dislike business culture in general. This was exemplary of the latter. Bossidy and Charan's pompous tone was omnipresent, but the pinnacle came with Bossidy's way of explaining that every employee assessment should include something developmental, since even "The Good Lord had some development needs." I was slightly amused at their summary of the typical strategy review (a boring 4-hour sleeper that ends up decorating a credenza), but then sobered by the discussion about the engagement and discussion that should happen. Their 3 fundamental tasks where the leader must see execution: picking leaders, setting strategic direction, and running operations. They also made uncomfortable points about "emotional fortitude."