More on this book
Community
Kindle Notes & Highlights
by
Atul Gawande
Read between
August 13 - August 26, 2021
Four generations after the first aviation checklists went into use, a lesson is emerging: checklists seem able to defend anyone, even the experienced, against failure in many more tasks than we realized. They provide a kind of cognitive net. They catch mental flaws inherent in all of us—flaws of memory and attention and thoroughness. And because they do, they raise wide, unexpected possibilities.
The investigators at Johns Hopkins and elsewhere had also observed that when nurses were given a chance to say their names and mention concerns at the beginning of a case, they were more likely to note problems and offer solutions. The researchers called it an “activation phenomenon.� Giving people a chance to say something at the start seemed to activate their sense of participation and responsibility and their willingness to speak up.
