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Cain puts forth much information in support of introverts. She has some good points about the US being extrovert oriented. I read this during the midterm elections 2014. And although, particularly at the state level, there are some introverted policy wonks who manage to get elected, our politicians are almost by definition extroverts. And I agree with her that schools and businesses should make places that are comfortable for everyone especially if they wish to access the talents of all people. She also has some good points for how introverts and their parents can work to find situations that will nurture introverts.
But she brings in all sorts of personality traits that introverts supposedly have (such as persistence, loyalty, deep-thinking) but anecdotally I can point to many extroverts who also have these same strengths. And by the end of the book, she seemed to be whining about how awkward and uncomfortable adolescence is for introverts. I have news for her, there are very few people who go through adolescence without feeling awkward and outcast, even extroverts!
The book did give me some tools to analyze situations and discern where processes could be smoother and more productive, but I come away not convinced of Cain's premise.