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Steve Portigal

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Steve Portigal

Å·±¦ÓéÀÖ Author


Born
Winnipeg, Canada
Website

Twitter

Member Since
July 2013


Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories.

He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.

Average rating: 4.13 · 1,513 ratings · 134 reviews · 7 distinct works â€� Similar authors
Interviewing Users: How to ...

4.14 avg rating — 1,406 ratings — published 2013 — 10 editions
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Doorbells, Danger, and Dead...

really liked it 4.00 avg rating — 94 ratings — published 2016 — 5 editions
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Interviewing Users by Steve...

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McCann is a gorgeous writer and most of this book would get 4-stars, but in terms of story, I ended up wondering, well, why did this happen? Why is this the story? Why did I read this? What was the point of this book? Maybe I'm just lowering the rati ...more
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I loved the first half of this book. It made me so incredibly sad, I had to push myself to keep going. It shows a family with a lot of heavy shit going on, and as it goes chapter by chapter, it switches perspective (and narrative style, including one ...more
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It's hard to assign a number to the experience of reading this book. I really loved Klara and the Sun and Never Let Me Go, and on the anniversary of the latter, the Guardian interview had something about The Buried Giant being part of a - not a trilo ...more
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A book about intergenerational trauma; a Holocaust-escaping family prospers in America, then experiences an early death of a parent, a kidnapping, and so on; the children in the next generation have all sorts of problems, make all sorts of terrible d ...more
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I really was so confused as to what was going on in this book, and it can't seem to manage a consistent narrative tone. Great potential here but it also seemed like I wasted my time reading it. Shrug. ...more
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I've read other phone-book sized books before (stares in Neal Stephenson) but this one was really a tome. It spans a hundreds of years, looking at indigenous and non-indigenous (eg colonizers) involved in logging and trees and forests, following a co ...more
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Quotes by Steve Portigal  (?)
Quotes are added by the Å·±¦ÓéÀÖ community and are not verified by Å·±¦ÓéÀÖ.

“Stories are where the richest insights lie, and your objective is to get to this point in every interview.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. Take care of your food, drink, and restroom needs in advance.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“â€� Storyboard: An illustration, typically across multiple panels, depicting a scenario. I used storyboards (see Figure 4.4) when working with MediaMaster, a digital music start-up that was trying to choose among a number of different directions in their product development.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights




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