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I was particularly impressed by how seamlessly the author transitioned from one survey participant’s anecdote to the next one and then into the larger takeaway. There was a nice flow to it, and the author’s assertions seem to come directly from the common themes of the survey. I would have liked to see a deeper acknowledgement and integration of estrangements that never reconcile; as it is written, the book seems to suggest that reconciliation would be universally desired at some point for all estranged people. Nevertheless, this is a *fantastic* book if you are hoping to learn practical ways to restore broken relationships.