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“Having all the information in the world at our fingertips doesn’t make it easier to communicate: it makes it harder.”
― Cole Nussbaumer Knaflic, Storytelling with Data: A Data Visualization Guide for Business Professionals

“Will you be encountering each other for the first time through this communication, or do you have an established relationship? Do they already trust you as an expert, or do you need to work to establish credibility? These are important considerations when it comes to determining how to structure your communication and whether and when to use data, and may impact the order and flow of the overall story you aim to tell.”
― Cole Nussbaumer Knaflic, Storytelling with Data: A Data Visualization Guide for Business Professionals