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“A man should never be appointed to a managerial position if his vision focuses on people’s weaknesses rather than on their strengths. The man who always knows exactly what people cannot do, but never sees anything they can do, will undermine the spirit of his organization.”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices

“It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.”
― Peter F. Drucker, Managing Oneself

“What is our mission? Who is our customer? What does the customer value? What are our results? and What is our plan?”
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization: An Inspiring Tool for Organizations and the People Who Lead Them

“A promising junior executive of IBM was involved in a risky venture for the company and managed to lose over $10 million in the gamble. It was a disaster. When Watson called the nervous executive into his office, the young man blurted out, 'I guess you want my resignation?' Watson said, 'You can't be serious. We've just spent $10 million educating you!”
― Warren G. Bennis, Leaders: The Strategies for Taking Charge